Return & Refund Policy
Last updated: August 2026
All Sales Are Final
Pro Se Advisory Services LLC does not offer returns, exchanges, or refunds. All sales of digital products and services are final at the time of purchase.
Digital Guides & Kits
Our DIY guides and document kits are digital products delivered as instant downloads immediately after payment. Because these products can be accessed and used right away, they are non-refundable and non-returnable once the download link has been provided.
Service Fees & Deposits
Service fees, deposits, and retainers compensate for professional time and administrative work. Once work has begun on your matter, fees and deposits are non-refundable. Deposits are applied toward the services agreed to and are not refundable for canceled or incomplete work after preparation has started.
Problems With Your Order
If a digital file is corrupted, incomplete, or fails to download, contact us at info@proseadvisoryservices.com and we will provide a working copy or replacement link. This is a resolution of a delivery issue, not a refund.
Chargebacks
Initiating a chargeback for a completed digital purchase or a service already rendered does not constitute a valid return. We reserve the right to dispute chargebacks for products delivered and services performed.
Contact
Questions about a purchase? Email info@proseadvisoryservices.com or text 845.653.6264.